The shipping carriers we use depends on your location. you can track your order any time: http://www.ems.com.cn/english-main.jsp
Shipping Policy
The shipment ONLY after full payment for any order. the tracking number will be given to buyers for check up the status of their orders.
If you have any questions, please do not hesitate to Contact Us
Shipping
Free shipping on all orders! Free shipping worldwide!! 7-10 days delivery! Please make sure you are at home when the packages will be arrived. All international shipments are shipped via EMS express mainly in retailing, while for wholesaling, Please contact us now! That is why you can enjoy free shipping and great discount offering here off retailing. Save more money now enjoying real brand new quality.
1. FREE SHIPPING for all the products! FREE SHIPPING on all orders! FREE SHIPPING in the worldwide!
2. All international shipments are shipped via EMS express mail mainly, and at present we do not use regular Air Mail for international orders.
3. All the orders are shipped by international express and we will inform the buyers to track numbers and inquire about address .Please inquire the parcel delivery status timely! Your shipping address must be true. Then we can correct delivery.
4. We will process and ship your order within 1 - 3 business days. When we ship your order, you will receive an e-mail confirming the ship date with a EMS(UPS) tracking number so you can track your order.
5. Please allow around 7-10 business days from dispatch. All processing and delivery times are based on business days. You will receive usually the items in about 7-10 business days in addition to weather conditions.
Returned&Exchange
We strive to build a long-term relationship with all our new & loyal customers. We can only accomplish our mission when you are satisfied with the products which you buy from our store. So, we strive to create the guarantee"takes all the risk out of shopping"! We offer best quality products for you, if there is any quality problems with our products, you can return it or get a refund. We also offer best customer service team, which help you to know well about your favorite items during shopping at our store It is really simple!
A. Exchanges policy
All exchanges must be addressed within 5 days of receiving products. In order to make an exchange, all products you wish to return must be in original, unworn, dead stock condition, with original packing or you will not qualify for an exchange. Exchanges can only be made if there is a quality problem with the products and/or it was under our mistake.
Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
We will exchange if we sent incorrect products or products are factory defective. Please be aware: A Restocking Fee MAY Be Applied to Exchanges.
B. Returns Policy
i.e. Are committed to your totally satisfaction. You must contact us before sending the items back all items sent back to us must be in their original condition.I.E not worn, altered or washed, with all tags attached.
2. Please email us with the tracking number and link after you ship it out. So we can track the shipment status in time. Once we receive the item, we will deal with the refund soon.
Â
3. If returning items for a refund, all returned items are subject to a returning fee, Shipping and handling charges are non-refundable.
Â
4. We don't cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs, Additionally, Please be aware, we will deal with the refund or exchange until we receive the sending back items. We can be responsible for lost shipments.
Should you have any question of our products or service, please don't hesitate to contact us
